Logistics
How a logistics unicorn automated invoice uploads across legacy TMS platforms, to accelerate payments.
In logistics, cash flow is king. But getting paid on time often hinges on slow, manual back-office tasks—especially when dealing with payment portals that haven’t seen an update since the early 2000s.
Despite billions flowing through the logistics ecosystem, many freight payments still rely on uploading invoices to legacy Transportation Management Systems (TMS) and audit portals. These systems lack APIs or integrations, so teams have traditionally been forced to throw humans at the problem.
One logistics unicorn, Emerge, found itself stuck in this trap—until they automated the process with CopyCat.
Hours Lost, Errors Made
Emerge’s accounting team was spending 1-2 hours per day collecting and uploading invoices across various portals, each with inconsistent interfaces and no API access. A single typo or missed upload could delay payments for carriers by days.
Before CopyCat, the core issues were:
Payment delays: Invoices stuck in queues delayed payments by days or weeks
Error rates: Manual uploads introduced errors that led to rejections
Ops inefficiency: Skilled team members wasted time on data entry
This isn’t uncommon in logistics. Carriers and brokers routinely interact with dozens of proprietary portals—most built in a pre-API era.
Engineering Alone Wasn’t the Answer
They tried automating the process with Selenium scripts, but these quickly ran into problems:
Fragile: Scripts broke with minor UI changes
Expensive: Maintaining scripts across 8+ portals on self-hosted infrastructure consumed resources
Wasteful: Developer time was spent on an undifferentiated, low-leverage problem
Given the choice between scaling headcount or sinking more dev time, they stuck with humans - until CopyCat.
The CopyCat Solution: Browser Agents for Enterprise Ops
With CopyCat, they deployed browser agents that:
Navigate legacy portals like a human would
Adapt to UI changes without code rewrites
Standardize workflows across multiple platforms
CopyCat also hosts the infrastructure, so no developer maintenance is required.
Now, the process is fully automated, freeing the accounting team to focus on higher-value work—with no engineering support needed to keep it running.
Don’t Let Legacy Portals Slow You Down
If your ops teams are still wasting hours on manual clicks, keystrokes, and uploads—you’re scaling the wrong way.
Try CopyCat and automate the un-automatable.