Terms of Service

Last updated: June 23, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and CopyCat Technologies, Inc. ("CopyCat AI," "we," "our," or "us") governing your access to and use of the CopyCat AI platform, including our AI-powered automation services, APIs, and any related software, documentation, and support (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

CopyCat AI provides an AI workspace for commercial insurance brokers, designed to automate proposal generation, renewal analysis, and quote comparison workflows. Our Services include:

  • AI-powered proposal generation from carrier quotes, rebuilt into your agency’s branded template
  • Risk Analysis: chat-based policy review with branded report export for client delivery
  • Quote Comparison: side-by-side normalization of carrier quotes across every commercial line
  • Custom proposal templates rebuilt pixel-perfect from your existing Word or InDesign files
  • Document processing, data extraction, and citation back to the source carrier PDF
  • Workflow monitoring, audit logging, and performance analytics
  • Ongoing maintenance, support, and template optimization

3. Account Registration and Security

To use the Services, you must create an account and provide accurate, complete, and current information. You are responsible for:

  • Maintaining the confidentiality of your account credentials and API keys
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized access or security breach
  • Ensuring that all users within your organization comply with these Terms

We reserve the right to suspend or terminate accounts that we reasonably believe have been compromised or are being used in violation of these Terms.

4. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:

  • Use the Services to violate any applicable law, regulation, or third-party rights
  • Attempt to gain unauthorized access to any systems, networks, or data connected to the Services
  • Reverse engineer, decompile, or disassemble any part of the Services
  • Use the Services to transmit malware, viruses, or other malicious code
  • Resell, sublicense, or redistribute the Services without our prior written consent
  • Use the Services to scrape, collect, or harvest data in violation of applicable laws or third-party terms of service
  • Interfere with or disrupt the integrity or performance of the Services
  • Use the Services to process data in a manner that violates applicable data protection laws

5. Customer Data

Ownership

You retain all rights, title, and interest in and to any data, content, or information that you provide to or process through the Services ("Customer Data"). CopyCat AI does not claim ownership of your Customer Data.

License Grant

You grant CopyCat AI a limited, non-exclusive, worldwide license to access, use, and process your Customer Data solely to the extent necessary to provide, maintain, and improve the Services, and as otherwise described in our Privacy Policy.

No AI Training on Customer Data

CopyCat AI does not use your Customer Data, including policy documents, carrier quotes, client information, or any data you process through the Services, to train, fine-tune, or improve any generative AI or large language model. This is a contractual guarantee. Customer Data is processed solely to deliver the Services to you and is never aggregated into model training datasets, sold to third parties, or used for any purpose other than fulfilling your use of the Services.

Data Protection

We implement industry-standard technical and organizational measures to protect Customer Data, including encryption in transit and at rest, access controls, audit logging, and regular security assessments. For customers processing Protected Health Information (PHI), we enter into a Business Associate Agreement in compliance with HIPAA.

Data Portability

Upon termination of your account, you may request export of your Customer Data for a period of thirty (30) days. After this period, we will delete your Customer Data in accordance with our data retention policies, unless retention is required by law.

6. Intellectual Property

CopyCat AI IP

The Services, including all software, algorithms, models, interfaces, documentation, and related intellectual property, are and remain the exclusive property of CopyCat AI. These Terms do not grant you any rights to our intellectual property except the limited right to use the Services as described herein.

Custom Automations

Automations developed by CopyCat AI specifically for your workflows ("Custom Automations") are licensed to you for use in connection with the Services during the term of your subscription. The underlying technology, frameworks, and methodologies used to build Custom Automations remain CopyCat AI's intellectual property.

Feedback

If you provide suggestions, ideas, or feedback regarding the Services ("Feedback"), you grant CopyCat AI an unrestricted, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such Feedback into the Services without obligation to you.

7. Fees and Payment

Fees for the Services are set forth in the applicable order form or subscription agreement between you and CopyCat AI. Unless otherwise stated:

  • Fees are invoiced in advance and due within thirty (30) days of the invoice date
  • All fees are non-refundable except as expressly set forth in these Terms
  • We may adjust fees upon thirty (30) days' written notice before the start of a renewal period
  • Late payments accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law
  • You are responsible for all applicable taxes, excluding taxes on CopyCat AI's net income

8. Service Level and Availability

CopyCat AI uses commercially reasonable efforts to maintain the availability and performance of the Services. Specific service level commitments, including uptime guarantees and support response times, are set forth in the applicable Service Level Agreement (SLA) provided with your subscription.

We may perform scheduled maintenance with reasonable advance notice. We will use commercially reasonable efforts to minimize disruption during maintenance windows.

9. Confidentiality

Each party agrees to protect the other party's Confidential Information using the same degree of care it uses to protect its own confidential information, but in no event less than reasonable care. "Confidential Information" includes any non-public information disclosed by one party to the other that is designated as confidential or that a reasonable person would understand to be confidential given the nature of the information and circumstances of disclosure.

Confidential Information does not include information that: (a) is or becomes publicly known through no fault of the receiving party; (b) was known to the receiving party prior to disclosure; (c) is independently developed without use of the disclosing party's Confidential Information; or (d) is rightfully received from a third party without restriction.

10. Warranties and Disclaimers

CopyCat AI warrants that the Services will perform materially in accordance with the applicable documentation. If the Services fail to meet this warranty, your sole remedy is for CopyCat AI to use commercially reasonable efforts to correct the non-conformity or, if CopyCat AI is unable to do so within a reasonable period, to terminate the affected Services and refund any prepaid fees for the remainder of the subscription term.

EXCEPT AS EXPRESSLY SET FORTH ABOVE, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." COPYCAT DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. COPYCAT DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COPYCAT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, REVENUE, DATA, BUSINESS OPPORTUNITIES, OR GOODWILL, ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY.

COPYCAT'S TOTAL AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO COPYCAT DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

These limitations apply even if CopyCat AI has been advised of the possibility of such damages and even if a remedy fails of its essential purpose.

12. Indemnification

You agree to indemnify, defend, and hold harmless CopyCat AI and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Services in violation of these Terms; (b) your violation of any applicable law or regulation; or (c) your Customer Data infringing on the rights of a third party.

CopyCat AI will indemnify you against third-party claims alleging that the Services, as provided by CopyCat AI, infringe a valid intellectual property right, provided that you promptly notify CopyCat AI, grant CopyCat AI sole control of the defense, and cooperate as reasonably requested.

13. Term and Termination

Term

These Terms are effective upon your first access to the Services and continue until terminated. Your subscription term is specified in your applicable order form or subscription agreement.

Termination for Convenience

Either party may terminate these Terms by providing thirty (30) days' written notice to the other party. Early termination does not entitle you to a refund of prepaid fees unless otherwise specified in your subscription agreement.

Termination for Cause

Either party may terminate these Terms immediately upon written notice if the other party: (a) materially breaches these Terms and fails to cure the breach within thirty (30) days of receiving notice; or (b) becomes subject to bankruptcy, insolvency, or similar proceedings.

Effect of Termination

Upon termination, your right to access the Services ceases immediately. Sections relating to intellectual property, confidentiality, limitation of liability, indemnification, and governing law survive termination.

14. Compliance

HIPAA

For customers in the healthcare industry or those processing PHI, CopyCat AI is HIPAA compliant and will enter into a Business Associate Agreement (BAA) as required. We maintain administrative, physical, and technical safeguards in accordance with the HIPAA Security Rule.

SOC 2

CopyCat AI maintains SOC 2 Type II certification, demonstrating our commitment to security, availability, and confidentiality controls. Audit reports are available upon request under NDA.

Data Processing

Where applicable, we process data in accordance with relevant data protection regulations, including CCPA and GDPR. Our Privacy Policy provides additional details on data handling practices.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms shall be resolved through binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules.

The arbitration shall be conducted in English and take place in New York, New York, or such other location as mutually agreed by the parties. The arbitrator's decision shall be final and binding, and judgment may be entered in any court of competent jurisdiction.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights.

16. General Provisions

  • Entire Agreement. These Terms, together with any applicable order forms and the Privacy Policy, constitute the entire agreement between the parties regarding the Services and supersede all prior agreements and understandings.
  • Amendments. CopyCat AI may update these Terms from time to time. Material changes will be communicated with at least thirty (30) days' notice. Continued use of the Services after the effective date of any changes constitutes acceptance.
  • Assignment. You may not assign these Terms without CopyCat AI's prior written consent. CopyCat AI may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.
  • Severability. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
  • Waiver. No failure or delay by either party in exercising any right under these Terms shall constitute a waiver of that right.
  • Force Majeure. Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including natural disasters, pandemics, government actions, or internet disruptions.
  • Notices. All notices under these Terms shall be in writing and sent to the addresses specified in the applicable order form or to such other address as a party may designate in writing.

17. Contact Us

If you have questions about these Terms, please contact us at:

Email: hello@runcopycat.com
Website: runcopycat.com